Advertisement

Dunkin' CEO: We are incredibly grateful for PPP for our franchisees

Dunkin' Brands CEO David Hoffmann shares his optimistic outlook for the company’s future post-pandemic. Yahoo Finance’s Brian Sozzi joins the On The Move panel to discuss.

Video Transcript

ADAM SHAPIRO: Let's shift to something else. We all love coffee, at least most of us. Dunkin' Donuts, or just Dunkin' now, you spoke with the CEO David Hoffmann about this situation. Here's what he told you.

DAVID HOFFMANN: When you step back as a patriot, it's-- it's-- it's really sad to see all of this. So you don't wish that upon anyone. And so that is unfortunately what's going on right now. We're-- you know, again, we can get into this, Brian, but we're incredibly grateful for the PPP for our-- our small business owners, our independent business owners, our franchisees.

ADVERTISEMENT

But look, right now we're just focused on taking care of Dunkin' and Baskin and-- and being a good corporate citizen in the communities we serve today. I think down the road there's a time to come and evaluate opportunities. That's not our mission now.

But I will tell you, you know, my experience overseas. And as I like to say here internally, I feel like I've been in every crisis management foxhole possible. One of the things that we did do was separate and create a green team that was completely separate from the daily crisis management team. And that green team is focused on our business model, what we think we do well and can accentuate, and what are some of our opportunities, but also how we're going to reemerge from this.

So we've already started thinking about, you know, expanding our footprint west of the Mississippi. A lot of the white space, that may be available in this environment. So the discussions are going on behind the scenes. But I think that's going to have to wait for another day. Right now we're just focused on making sure that all three legs of our stool, which is, you know, our franchisees, our suppliers, and our-- and the brand are strong and-- and standing tall right now.

ADAM SHAPIRO: And we saw yesterday with McDonald's, or at least two days ago, they're changing the way they supply their franchisees. Is Dunkin' gonna have to do that as well to protect the supply chain?

BRIAN SOZZI: Well, you see a lot of these companies-- we've talked to a Yum! Brand CEO. We've talked to many others in the industry, Adam. Not a lot-- these companies have not seen any delays in food production, food supply. So far so good on that front. But I think what diners are going to see as these restaurants open back up, some major changes.

I see in the Dunkin' Donuts open by me in Long Island, New York. You go in there. The straws are behind the counter. They have sneeze guards up at the-- up at the desk. You don't-- they don't touch your coffee or directly hand it to you. Ordering food is going to look a lot different. Expect a lot more delivery and a lot more curbside pickup.

ADAM SHAPIRO: Brian, thank you. We have more "Yahoo Finance" after this.